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Please Read The Terms And Conditions Of The Return Policy

Limited Warranty Policy

All Products Sold Are Warranted Only To Customers For :

  • Resale Or
  • Use In Business, Government Or Original Equipment Manufacture

SM America Shop Warrants Products Against Defects In Materials And Workmanship Under Normal Use For A Period Of Six (6) Monthsafter The Date Of Purchase From SM America Shop, Unless Otherwise Stated.

Provided That SM America Shop Accepts The Product For Return During The Limited Warranty Period, SM America Shop May, At Its Option :

  • Repair
  • Replace Or
  • Refund The Amount Paid By The Customer

For All Warranty Returns, Please Follow The Instructions Below To Assure Prompt Handling. Proof Of Purchase Is Required In All Cases :

If The Product Was Purchased On Smamerica.Com®, Email Us Providing :

  • The Purchase Date
  • The Original Invoice Number
  • The Stock Number
  • A Description Of The Defect

Product Return Policy

Returns For SM America Shop Products Must Be Made Within Thirty (30) Days From The Date Of Delivery, Unless Otherwise Indicated. Returned Product Must Be In Original Packaging, Unused, Undamaged, And In Saleable Condition. Proof Of Purchase Is Required.

SM America Shop Will Either Replace The Product Or Issue A Credit For The Purchase Price.

For Product Returns, Please Follow The Instructions Below To Assure Prompt Handling :

  • Please Contact Us Before Any Returns. Have The Proper Proof Of Purchase By Providing The Date, The Original Invoice Number, The Stock Number, And Your Reason For The Return

  • If Approved, Write The Reason For Returning The Product On Your Original Packing Slip. Indicate Whether You Would Like A Replacement Product Or A Credit To Your SM America Shop Account

  • If The Packing Slip Is Not Available, Please Provide Documentation With The Purchase Date, The Original Invoice Number, And The Item Number For The Product

  • Carefully Package The Item(s) And Include The Packing Slip Or Documentation Before Shipping The Product(s). Please Prepay For All Shipping Costs - SM America Shop Does Not Accept C.O.D.S (collect On Delivery)

  • All Custom Or Fabricated Orders Are Sold “as Is” On A “sale Is Finial” Basis Only. No Cancellations, Returns, Refunds Or Credits Are Allowed.